{"id":3670,"date":"2026-05-21T19:08:41","date_gmt":"2026-05-21T19:08:41","guid":{"rendered":"https:\/\/telahosting.co.za\/blog\/?p=3670"},"modified":"2026-05-21T19:08:41","modified_gmt":"2026-05-21T19:08:41","slug":"whm-branding-settings","status":"publish","type":"post","link":"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/","title":{"rendered":"WHM Branding Settings Walkthrough (Step-by-Step Guide)"},"content":{"rendered":"<p><img data-dominant-color=\"67626b\" data-has-transparency=\"false\" style=\"--dominant-color: #67626b;\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-3671 not-transparent\" src=\"https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2026\/04\/Tela-hosting-blog-banner-48-711x400.avif\" alt=\"WHM Branding Settings Walkthrough (Step-by-Step Guide)\" width=\"711\" height=\"400\" title=\"\" srcset=\"https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2026\/04\/Tela-hosting-blog-banner-48-711x400.avif 711w, https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2026\/04\/Tela-hosting-blog-banner-48-1400x788.avif 1400w, https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2026\/04\/Tela-hosting-blog-banner-48-768x432.avif 768w, https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2026\/04\/Tela-hosting-blog-banner-48-1536x864.avif 1536w, https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2026\/04\/Tela-hosting-blog-banner-48-2048x1152.avif 2048w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Page Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#Introduction\" >Introduction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#Steps_to_Brand_Your_WHM\" >Steps to Brand Your WHM<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#1_Log_in_to_your_WHM\" >1: Log in to your WHM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#2_Search_for_%E2%80%9CCustomization%E2%80%9D\" >2: Search for \u201cCustomization.\u201d<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#3_Upload_Your_Branding_Assets\" >3: Upload Your Branding Assets<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#Step_4_Customize_Company_Information\" >Step 4: Customize Company Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#Step_5_Customize_Webmail_Branding\" >Step 5: Customize Webmail Branding<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#Step_6_Set_Default_cPanel_Theme\" >Step 6: Set Default cPanel Theme<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#Step_7_Save_and_Apply_Changes\" >Step 7: Save and Apply Changes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#Step_8_Test_Your_Branding\" >Step 8: Test Your Branding<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#Avoid_these_Mistakes\" >Avoid these Mistakes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#Why_Does_Branding_WHM_Matter\" >Why Does Branding WHM Matter<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/telahosting.co.za\/blog\/whm-branding-settings\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2><span class=\"ez-toc-section\" id=\"Introduction\"><\/span>Introduction<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>When running a <a href=\"https:\/\/telahosting.co.za\/blog\/reseller-hosting-providers-in-south-africa\/\">reseller hosting<\/a> business, branding shouldn&#8217;t just be about your website; it should extend into your <a href=\"https:\/\/telahosting.co.za\/blog\/top-100-web-hosting-terms-and-their-meaning\/\">hosting<\/a> environment as well. This is where WHM branding settings come in. With just a few changes inside WHM, you can:<\/p>\n<ul>\n<li class=\"bullet-star\">Replace default logos<\/li>\n<li class=\"bullet-star\">Add your company identity<\/li>\n<li class=\"bullet-star\">Customize client experience in cPanel and Webmail<\/li>\n<\/ul>\n<p>And the result you get is a clean, professional, <a href=\"https:\/\/telahosting.co.za\/blog\/white-label-reseller-hosting-in-sa\/\">white-label<\/a> hosting experience.<\/p>\n<p><strong>Before You Start<\/strong><\/p>\n<p>Make sure you have:<\/p>\n<ul>\n<li class=\"bullet-arrow\">Access to WHM (if you don&#8217;t have one, visit <a href=\"https:\/\/telahosting.co.za\/\">telaHosting<\/a> to get started)<\/li>\n<li class=\"bullet-arrow\">Your business logo (PNG format recommended)<\/li>\n<li class=\"bullet-arrow\">Your support email and website link<\/li>\n<\/ul>\n<p>Once you have these, you\u2019re ready.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Steps_to_Brand_Your_WHM\"><\/span>Steps to Brand Your WHM<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_Log_in_to_your_WHM\"><\/span>1: Log in to your WHM<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li class=\"bullet-star\">Open your browser<\/li>\n<li class=\"bullet-star\">Go to: https:\/\/yourdomain.com:2087<\/li>\n<li class=\"bullet-star\">Enter your username and password<\/li>\n<\/ul>\n<p>This takes you to your WHM dashboard.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Search_for_%E2%80%9CCustomization%E2%80%9D\"><\/span>2: Search for \u201cCustomization.\u201d<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>At the top-left search bar in WHM:<\/p>\n<p>Type <strong>\u201cCustomization<\/strong>\u201d<\/p>\n<p>Then click on:<\/p>\n<p>Customization (under cPanel)<\/p>\n<p><img data-dominant-color=\"243050\" data-has-transparency=\"false\" style=\"--dominant-color: #243050;\" loading=\"lazy\" decoding=\"async\" class=\"wp-image-3675 alignleft not-transparent\" src=\"https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2026\/04\/Screenshot_214.avif\" alt=\"Customize WHM\" width=\"173\" height=\"253\" title=\"\"><\/p>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><\/h3>\n<h3><span class=\"ez-toc-section\" id=\"3_Upload_Your_Branding_Assets\"><\/span>3: Upload Your Branding Assets<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Inside the Customization area, you\u2019ll see options to upload:<\/p>\n<ul>\n<li class=\"bullet-star\">Logo (upload your company logo): Recommended size (100kb-1mb), clean and not too large<\/li>\n<li class=\"bullet-star\">Favicon (this is the small icon shown in browser tabs)<\/li>\n<\/ul>\n<p>Once uploaded, your branding starts replacing the default cPanel look.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_4_Customize_Company_Information\"><\/span>Step 4: Customize Company Information<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Still within WHM, look for areas where you can define:<\/p>\n<ul>\n<li class=\"bullet-arrow\">Company name<\/li>\n<li class=\"bullet-arrow\">Help link<\/li>\n<li class=\"bullet-arrow\">Support URL<\/li>\n<\/ul>\n<p><img data-dominant-color=\"f3f3f3\" data-has-transparency=\"false\" style=\"--dominant-color: #f3f3f3;\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3674 not-transparent\" src=\"https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2026\/04\/accessing-the-feature-in-whm-711x400.avif\" alt=\"Customize WHM\" width=\"597\" height=\"336\" title=\"\" srcset=\"https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2026\/04\/accessing-the-feature-in-whm-711x400.avif 711w, https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2026\/04\/accessing-the-feature-in-whm-768x432.avif 768w, https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2026\/04\/accessing-the-feature-in-whm.avif 1024w\" sizes=\"auto, (max-width: 597px) 100vw, 597px\" \/><\/p>\n<p>This is to ensure your clients always see your details, not your provider\u2019s.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_5_Customize_Webmail_Branding\"><\/span>Step 5: Customize Webmail Branding<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Search in WHM:<\/p>\n<p><strong>\u201cWebmail\u201d or \u201cWebmail Configuration\u201d<\/strong><\/p>\n<p>Here you can:<\/p>\n<ul>\n<li class=\"bullet-star\">Apply your logo to webmail login pages<\/li>\n<li class=\"bullet-star\">Maintain consistent branding across email access<\/li>\n<\/ul>\n<p>This is often overlooked, but it makes your service feel complete.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_6_Set_Default_cPanel_Theme\"><\/span>Step 6: Set Default cPanel Theme<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>In WHM:<\/p>\n<ul>\n<li class=\"bullet-arrow\">Search for \u201ccPanel Theme.\u201d<\/li>\n<li class=\"bullet-arrow\">Choose a clean, modern theme (like Jupiter, for example)<\/li>\n<\/ul>\n<p>A good theme improves user experience for your clients.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_7_Save_and_Apply_Changes\"><\/span>Step 7: Save and Apply Changes<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Once everything is set:<\/p>\n<ul>\n<li class=\"bullet-star\">Click Save<\/li>\n<li class=\"bullet-star\">Apply changes<\/li>\n<\/ul>\n<p>Your branding will now reflect across new cPanel accounts (and sometimes existing ones).<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Step_8_Test_Your_Branding\"><\/span>Step 8: Test Your Branding<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This step is very important.<\/p>\n<p>Log in to a client&#8217;s cPanel account, and check:<\/p>\n<ul>\n<li class=\"bullet-arrow\">Logo visibility<\/li>\n<li class=\"bullet-arrow\">Contact details<\/li>\n<li class=\"bullet-arrow\">Overall look and feel<\/li>\n<\/ul>\n<p>Always test what your clients will see.<\/p>\n<p><strong>What Your Clients Will Experience<\/strong><\/p>\n<p>After branding, your clients will see:<\/p>\n<ul>\n<li class=\"bullet-star\">Your logo inside cPanel<\/li>\n<li class=\"bullet-star\">Your company name<\/li>\n<li class=\"bullet-star\">Your support contact<\/li>\n<li class=\"bullet-star\">A clean, professional interface<\/li>\n<\/ul>\n<p>Now it feels like a complete hosting platform, not a third-party service.<\/p>\n<p><strong>Tips for Better Branding<\/strong><\/p>\n<p>When you move away from common templates and lean into the local identity, you create a brand that resonates with the specific needs of South African SMEs.<\/p>\n<p>Here are the essential tips for building a powerhouse hosting brand:<\/p>\n<p><strong>1<\/strong>.<strong> Prioritize &#8220;The Local Edge.&#8221;<\/strong><\/p>\n<p>South African clients value proximity, both for speed and for accountability. Explicitly state that your servers are located in Johannesburg or Cape Town to assure clients of POPIA compliance and lower latency.<\/p>\n<p>Advertise in Rands (ZAR) to signal stability and transparency, shielding your clients from the frustration of fluctuating exchange rates.<\/p>\n<p><strong>2<\/strong> <strong>Use White-Labeling to Its Full Potential<\/strong><\/p>\n<p>If you are a reseller, your &#8220;parent&#8221; host should be invisible to your clients. Private <a href=\"https:\/\/telahosting.co.za\/blog\/how-nameservers-work-for-hosting-sa\/\">Nameservers<\/a> ensure your technical setup uses ns1.yourbrand.co.za instead of a wholesaler&#8217;s domain to maintain the illusion of a massive infrastructure.<\/p>\n<p>Branded Control Panels enables you to customize the logo, colors, and favicon of the cPanel or DirectAdmin interface so every interaction feels like it belongs to your agency.<\/p>\n<p><strong>3. Sell Outcomes, Not Specs<\/strong><\/p>\n<p>Most business owners don&#8217;t care about &#8220;NVMe&#8221; or &#8220;LVE limits&#8221;\u2014they care about their business growing. Instead of saying &#8220;We have NVMe SSDs,&#8221; say &#8220;We give your customers an instant shopping experience&#8221;.<\/p>\n<p>Instead of mentioning &#8220;backups,&#8221; sell &#8220;Business Continuity&#8221; and peace of mind against data loss.<\/p>\n<p>Maintain a good reputation by framing your dedicated IP services as &#8220;Email Delivery Insurance&#8221; to ensure their professional communications never hit the spam folder.<\/p>\n<p>Match your:<\/p>\n<ul>\n<li class=\"bullet-arrow\">Website<\/li>\n<li class=\"bullet-arrow\">Emails<\/li>\n<li class=\"bullet-arrow\">Hosting dashboard<\/li>\n<li class=\"bullet-arrow\">Add Helpful Links throughout.<\/li>\n<\/ul>\n<p>Include links to:<\/p>\n<ul>\n<li class=\"bullet-star\">Support<\/li>\n<li class=\"bullet-star\">Tutorials<\/li>\n<li class=\"bullet-star\">Contact page<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Avoid_these_Mistakes\"><\/span>Avoid these Mistakes<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>1. Skipping Branding Entirely<\/p>\n<p>2. Default cPanel branding looks unprofessional.<\/p>\n<p>3. Using Low-Quality Logos<\/p>\n<p>4. Blurry or oversized logos reduce credibility.<\/p>\n<p>5. Not Testing Changes<\/p>\n<p>6. Not previewing before sending to clients.<\/p>\n<p>7. Inconsistent Branding<\/p>\n<p><strong>Your hosting panel should match your business identity.<\/strong><\/p>\n<p><strong>This is how it would be:<\/strong><\/p>\n<p>You set up branding in WHM \u2192Create a client account \u2192Client logs into cPanel \u2192Sees your logo and support details<\/p>\n<p>With that, your clients will see instant professionalism, and they will know you didn&#8217;t come to play.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Why_Does_Branding_WHM_Matter\"><\/span>Why Does Branding WHM Matter<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Branding WHM matters because it transforms a common, technical interface into a personalized, professional tool created and managed by you. Branding your WHM environment helps you:<\/p>\n<ol>\n<li>Build trust with clients<\/li>\n<li>Looks like a real hosting company<\/li>\n<li>Deliver a premium experience<\/li>\n<li>Stand out in South Africa\u2019s hosting market<\/li>\n<li>Enhace brand recognition<\/li>\n<li>Differentiate from competitors.<\/li>\n<\/ol>\n<p>It might look like a small setup, but trust me, it is a small setup with a big impact.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Customizing WHM branding settings is one of the easiest ways to upgrade your hosting business from basic to professional.<\/p>\n<p>With just a few steps, you can create a seamless, branded experience your clients will trust and appreciate.<\/p>\n<p>If you can take just a few minutes to set it up, your business will instantly look more polished and professional.<\/p>\n<p>We have a variety of <a href=\"https:\/\/telahosting.co.za\/web-hosting\/\">hosting plans<\/a> to choose from. Feel free to explore.<\/p>\n<p>Need help setting up WHM branding? Contact us; we are always available and happy to help.<\/p>\n<p>Start Building a Fully Branded Hosting Experience<\/p>\n<p>Your hosting platform should reflect your business \u2014 not your provider.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction When running a reseller hosting business, branding shouldn&#8217;t just be about your website; it should extend into your hosting environment as well. This is where WHM branding settings come in. With just a few changes inside WHM, you can: Replace default logos Add your company identity Customize client experience in cPanel and Webmail And&#8230;<\/p>\n","protected":false},"author":9,"featured_media":3671,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[184,1],"tags":[483,471,482],"class_list":["post-3670","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reseller-hosting","category-web-basics","tag-hosting-branding","tag-reseller-hosting-south-africa","tag-white-label-hosting"],"_links":{"self":[{"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/posts\/3670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/comments?post=3670"}],"version-history":[{"count":6,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/posts\/3670\/revisions"}],"predecessor-version":[{"id":3817,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/posts\/3670\/revisions\/3817"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/media\/3671"}],"wp:attachment":[{"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/media?parent=3670"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/categories?post=3670"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/tags?post=3670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}