{"id":2045,"date":"2025-06-16T10:00:44","date_gmt":"2025-06-16T10:00:44","guid":{"rendered":"https:\/\/telahosting.co.za\/blog\/?p=2045"},"modified":"2025-12-25T00:01:44","modified_gmt":"2025-12-25T00:01:44","slug":"common-dns-issues-and-how-to-troubleshoot-them","status":"publish","type":"post","link":"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/","title":{"rendered":"Common DNS Issues and How to Troubleshoot Them"},"content":{"rendered":"<p><img data-dominant-color=\"57545f\" data-has-transparency=\"false\" style=\"--dominant-color: #57545f;\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-3127 not-transparent\" src=\"https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2025\/12\/Common-DNS-Issues-and-How-to-Troubleshoot-Them-711x400.avif\" alt=\"Common DNS Issues and How to Troubleshoot Them\" width=\"711\" height=\"400\" title=\"\" srcset=\"https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2025\/12\/Common-DNS-Issues-and-How-to-Troubleshoot-Them-711x400.avif 711w, https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2025\/12\/Common-DNS-Issues-and-How-to-Troubleshoot-Them-768x432.avif 768w, https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2025\/12\/Common-DNS-Issues-and-How-to-Troubleshoot-Them.avif 1280w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Page Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Understanding_DNS\" >Understanding DNS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_DNS_Works\" >How DNS Works<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Common_DNS_Issues_and_How_to_Troubleshoot_Them\" >Common DNS Issues and How to Troubleshoot Them<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#1_DNS_Propagation_Delay\" >1. DNS Propagation Delay<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Why_It_Happens\" >Why It Happens<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot\" >How to Troubleshoot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Best_Practices\" >Best Practices<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#2_Incorrect_A_Record_or_Pointing_to_the_Wrong_IP\" >2. Incorrect A Record or Pointing to the Wrong IP<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot-2\" >How to Troubleshoot<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#3_Missing_or_Misconfigured_MX_Records\" >3. Missing or Misconfigured MX Records<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms-2\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot-3\" >How to Troubleshoot<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#4_Caching_Issues_Stale_Data\" >4. Caching Issues &amp; Stale Data<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms-3\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot-4\" >How to Troubleshoot<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#5_TTL_Mismanagement_Leading_to_Delays\" >5. TTL Mismanagement Leading to Delays<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms-4\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Solutions\" >Solutions<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#6_Broken_Nameserver_NS_Records\" >6. Broken Nameserver (NS) Records<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms-5\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot-5\" >How to Troubleshoot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Fix\" >Fix<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#7_DNSSEC_Misconfiguration\" >7. DNSSEC Misconfiguration<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms-6\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot-6\" >How to Troubleshoot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Fix-2\" >Fix<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#8_Subdomain_Not_Resolving\" >8. Subdomain Not Resolving<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms-7\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot-7\" >How to Troubleshoot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Fix-3\" >Fix<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#9_Conflicting_DNS_Records\" >9. Conflicting DNS Records<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms-8\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot-8\" >How to Troubleshoot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-35\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Fix-4\" >Fix<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-36\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#10_Firewall_or_ISP_Blocking\" >10. Firewall or ISP Blocking<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-37\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms-9\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-38\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot-9\" >How to Troubleshoot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-39\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Fix-5\" >Fix<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-40\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#11_DNS_Lookup_Timeout_or_Server_Not_Responding\" >11. DNS Lookup Timeout or Server Not Responding<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-41\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms-10\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-42\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot-10\" >How to Troubleshoot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-43\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Fix-6\" >Fix<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-44\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#12_Domain_Not_Resolving_Due_to_Expired_Registration\" >12. Domain Not Resolving Due to Expired Registration<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-45\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms-11\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-46\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot-11\" >How to Troubleshoot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-47\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Fix-7\" >Fix<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-48\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#13_Email_Deliverability_Issues_Caused_by_DNS\" >13. Email Deliverability Issues Caused by DNS<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-49\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms-12\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-50\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot-12\" >How to Troubleshoot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-51\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Fix-8\" >Fix<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-52\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#14_DNS_Misconfiguration_After_Migration\" >14. DNS Misconfiguration After Migration<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-53\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Symptoms-13\" >Symptoms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-54\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#How_to_Troubleshoot-13\" >How to Troubleshoot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-55\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Fix-9\" >Fix<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-56\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#Final_Thoughts\" >Final Thoughts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-57\" href=\"https:\/\/telahosting.co.za\/blog\/common-dns-issues-and-how-to-troubleshoot-them\/#FAQs\" >FAQs<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>In this rapidly growing digital economy, <a href=\"https:\/\/telahosting.co.za\/blog\/what-is-dns-a-simple-explanation-for-beginners\/\">DNS<\/a> (Domain Name System) issues can seriously disrupt your online presence, affecting <a href=\"https:\/\/telahosting.co.za\/blog\/add-south-african-websites-in-cpanel\/\">websites<\/a>, emails, and customer trust. At telaHosting, we know that behind every business domain is a story of ambition, dreams, and hard work. A single DNS hiccup shouldn\u2019t threaten all that.<\/p>\n<p>This guide addresses the most common DNS problems, from misconfigured records to lookup failures, and shows you step-by-step how to troubleshoot them. Practical, reliable solutions to keep your online operations smooth and secure. Whether you\u2019re a small startup in Free State or a growing enterprise in Cape Town, this article will empower you to diagnose and fix DNS issues like a pro.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Understanding_DNS\"><\/span><strong>Understanding DNS<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>DNS stands for Domain Name System. Sounds complicated? Let\u2019s break it down:<\/p>\n<ul>\n<li><strong>Domain Name<\/strong>: This is the web address you type in your browser, like facebook.com or telahosting.co.za.<\/li>\n<li><strong>System<\/strong>: A network of computers working together to make sure you can find the website you\u2019re looking for.<\/li>\n<\/ul>\n<p>So, the Domain Name System is basically a giant internet phone book that helps your browser find websites based on names instead of numbers.<\/p>\n<p>When you think about how many websites there are in the world, you\u2019ll start to see how powerful this system really is. domain name system keeps everything organized and accessible.<\/p>\n<p>The Domain Name System (DNS) is like the internet\u2019s phonebook. When you type in a website name like telahosting.ng, your browser doesn\u2019t magically know where to go, so it checks DNS to find the right\u00a0<a href=\"https:\/\/telahosting.co.za\/blog\/how-domain-names-work\/\">IP address<\/a>.<\/p>\n<p>Think of it like this:<\/p>\n<ul>\n<li>You know the name (like \u201ctelaHosting\u201d)<\/li>\n<li>DNS finds the number (like \u201c102.210.52.40\u201d)<\/li>\n<\/ul>\n<p>DNS makes the web user-friendly by translating human-readable names into machine-readable numbers.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_DNS_Works\"><\/span><strong>How DNS Works<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>Step-by-Step Process of <a href=\"https:\/\/telahosting.co.za\/blog\/how-dns-works-a-simple-step-by-step-guide-for-beginners-in-south-africa\/#How_DNS_Works_A_Simple_Step-by-Step_Guide\">DNS Lookup<\/a><\/strong><\/p>\n<p>When you visit a website, here\u2019s a simplified step-by-step explanation of what happens:<\/p>\n<ol>\n<li>You type a web address (like\u00a0<a href=\"http:\/\/www.telahosting.co.za\/\">www.telahosting.co.za<\/a>) in your browser.<\/li>\n<li>Your device asks a domain name system server, \u201cHey, do you know the IP address for this name?\u201d<\/li>\n<li>The DNS server checks its records. If it has it, it responds with the IP address.<\/li>\n<li>If not, it asks other servers until it finds the correct address.<\/li>\n<li>Your browser gets the IP address and connects to the web server.<\/li>\n<li>The website loads on your screen.<\/li>\n<\/ol>\n<p>It\u2019s super fast, this whole process happens in less than 3 seconds!<\/p>\n<p>This is why when domain name system isn\u2019t working, websites stop loading. It\u2019s like your phone losing the ability to look up contact names, you still have the internet, but you can\u2019t reach anyone.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Common_DNS_Issues_and_How_to_Troubleshoot_Them\"><\/span><strong>Common DNS Issues and How to Troubleshoot Them<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_DNS_Propagation_Delay\"><\/span><strong>1. DNS Propagation Delay<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>When you make a change to your <a href=\"https:\/\/telahosting.co.za\/blog\/what-are-dns-records-a-complete-beginners-guide\/\">DNS records, <\/a>like updating an A record, switching mail servers via an <a href=\"https:\/\/telahosting.co.za\/blog\/how-to-set-up-custom-domain-email-with-mx-record-a-complete-guide\/\">MX record<\/a>, or <a href=\"https:\/\/telahosting.co.za\/blog\/how-to-point-a-za-domain-to-a-web-hosting-provider-in-south-africa\/\">pointing your domain<\/a> to a new host, the update doesn\u2019t take effect immediately across the internet. This delay is known as DNS propagation. It occurs because the DNS data is cached on servers around the world, and each one needs time to refresh with your new information.<\/p>\n<p data-start=\"685\" data-end=\"915\">For some users, the changes may be visible in minutes. For others, it might take up to 48 hours. During this window, different users may see different versions of your site depending on which DNS resolver they&#8217;re connected to.<\/p>\n<h4 data-start=\"917\" data-end=\"940\"><span class=\"ez-toc-section\" id=\"Why_It_Happens\"><\/span><strong data-start=\"922\" data-end=\"940\">Why It Happens<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"943\" data-end=\"1117\"><strong data-start=\"943\" data-end=\"966\">TTL (Time-to-Live):<\/strong> Every <a href=\"https:\/\/telahosting.co.za\/blog\/6-essential-dns-records-avoid-website-email-failures\/\">DNS record<\/a> has a TTL value, which tells servers how long to cache the record before checking for an update. A long TTL means longer propagation.<\/li>\n<li data-start=\"1120\" data-end=\"1260\"><strong data-start=\"1120\" data-end=\"1147\">ISP and Device Caching:<\/strong> Internet providers and even browsers also cache DNS data to speed up browsing, which further delays the refresh.<\/li>\n<li data-start=\"1263\" data-end=\"1389\"><strong data-start=\"1263\" data-end=\"1289\">Recursive DNS Servers:<\/strong> These servers don\u2019t query the authoritative DNS every time, only when TTL expires or cache is empty.<\/li>\n<\/ul>\n<h4 data-start=\"1391\" data-end=\"1419\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot\"><\/span><strong data-start=\"1396\" data-end=\"1419\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ol>\n<li data-start=\"1422\" data-end=\"1632\"><strong data-start=\"1422\" data-end=\"1455\">Check DNS Propagation Status:<\/strong> Use free online tools like <a href=\"https:\/\/dnschecker.org\" data-start=\"1483\" data-end=\"1520\" target=\"_blank\" rel=\"noopener\">DNS Checker<\/a> or <a href=\"https:\/\/www.whatsmydns.net\/\" data-start=\"1524\" data-end=\"1569\" target=\"_blank\" rel=\"noopener\">net<\/a> to see how DNS records are resolving across various countries.<\/li>\n<li data-start=\"1635\" data-end=\"1670\"><strong data-start=\"1635\" data-end=\"1670\">Flush DNS Cache on Your Device:<\/strong> For Windows use ipconfig \/flushdns while for macOS: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder<\/li>\n<li><strong>Use Reliable DNS Lookup Tools: <\/strong><a href=\"https:\/\/www.nslookup.io\/\" target=\"_blank\" rel=\"noopener\">nslookup<\/a> and check yourdomain.ng or <a href=\"https:\/\/toolbox.googleapps.com\/apps\/dig\/\" target=\"_blank\" rel=\"noopener\">dig<\/a> A yourdomain.za @8.8.8.8<\/li>\n<\/ol>\n<h4 data-start=\"1926\" data-end=\"1949\"><span class=\"ez-toc-section\" id=\"Best_Practices\"><\/span><strong data-start=\"1931\" data-end=\"1949\">Best Practices<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"1952\" data-end=\"2112\">Before changing DNS, lower your TTL to 300 seconds (5 minutes) about 24\u201348 hours in advance. This makes records expire quickly and updates propagate faster.<\/li>\n<li data-start=\"2115\" data-end=\"2241\">After the change is confirmed, raise TTL back to a higher value (like 3600 seconds) to balance performance and efficiency.<\/li>\n<li data-start=\"2244\" data-end=\"2356\">Inform your team or customers of possible DNS delays and avoid scheduling major launches during propagation.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"2_Incorrect_A_Record_or_Pointing_to_the_Wrong_IP\"><\/span><strong>2. Incorrect A Record or Pointing to the Wrong IP<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"2442\" data-end=\"2667\">An A record is what connects your domain to the <a href=\"https:\/\/telahosting.co.za\/blog\/how-domain-names-work\/\">IP address<\/a> of your website server. If this record is missing, incorrect, or pointing to the wrong IP address, users will be directed to the wrong location, or nowhere at all.<\/p>\n<p data-start=\"2669\" data-end=\"2697\">This is a common issue when:<\/p>\n<ul>\n<li data-start=\"2700\" data-end=\"2756\">Migrating to a new host and forgetting to update the IP.<\/li>\n<li data-start=\"2759\" data-end=\"2805\">Entering the wrong IP during manual DNS edits.<\/li>\n<li data-start=\"2808\" data-end=\"2856\">Mistakenly deleting or misconfiguring A records.<\/li>\n<\/ul>\n<h4 data-start=\"2858\" data-end=\"2875\"><span class=\"ez-toc-section\" id=\"Symptoms\"><\/span><strong data-start=\"2863\" data-end=\"2875\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"2878\" data-end=\"2943\">\u201cThis site can\u2019t be reached\u201d or \u201cDNS address could not be found.\u201d<\/li>\n<li data-start=\"2946\" data-end=\"2992\">Web browser error codes like 404, 502, or 521.<\/li>\n<li data-start=\"2995\" data-end=\"3062\">Intermittent accessibility, especially if using multiple A records.<\/li>\n<\/ul>\n<h4 data-start=\"3064\" data-end=\"3092\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot-2\"><\/span><strong data-start=\"3069\" data-end=\"3092\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ol>\n<li>Run nslookup\u00a0 or ping to check your domain. These commands will show you what IP your domain is pointing to and if it&#8217;s reachable.<\/li>\n<li>\u00a0Log into your hosting dashboard and confirm that the A record for @ or www matches your server\u2019s correct IP address.<\/li>\n<li>Contact your hosting provider support e.g. telaHosting support if you&#8217;ve recently migrated, we can confirm your server&#8217;s IP and help correct your <a href=\"https:\/\/telahosting.co.za\/blog\/how-to-set-up-dns-records-for-a-za-domain\/\">DNS setup<\/a>.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"3_Missing_or_Misconfigured_MX_Records\"><\/span><strong>3. Missing or Misconfigured MX Records<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"3577\" data-end=\"3784\"><a href=\"https:\/\/telahosting.co.za\/blog\/how-to-set-up-custom-domain-email-with-mx-record-a-complete-guide\/\">MX (Mail Exchange) records<\/a> tell email systems where to send your domain-based email (e.g., info@yourdomain.za). Without these records, or if they\u2019re incorrectly configured, your email will not work at all.<\/p>\n<p data-start=\"3786\" data-end=\"3885\">This is particularly damaging for businesses relying on email for sales, support, or notifications.<\/p>\n<h4 data-start=\"3887\" data-end=\"3904\"><span class=\"ez-toc-section\" id=\"Symptoms-2\"><\/span><strong data-start=\"3892\" data-end=\"3904\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"3907\" data-end=\"3962\">Clients report bounce-backs or failed email deliveries.<\/li>\n<li data-start=\"3965\" data-end=\"3997\">You can&#8217;t receive incoming mail.<\/li>\n<li data-start=\"4000\" data-end=\"4093\">Email services (Gmail, Outlook, etc.) treat your domain as unauthenticated or suspicious.<\/li>\n<\/ul>\n<h4 data-start=\"4095\" data-end=\"4123\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot-3\"><\/span><strong data-start=\"4100\" data-end=\"4123\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ol>\n<li>Run dig MX to check your domain. This will display your mail server addresses and their priority values.<\/li>\n<li>Confirm if the hostname is correct and matches your mail service (e.g., l.google.com for Google Workspace), also confirm if priority values are appropriate (lower number = higher priority).<\/li>\n<li>Use telnet or mail testing tools to verify server connectivity e.g. telnetyourdomain.za 25<\/li>\n<li>If using services like Google, Zoho, or Microsoft 365, check their exact MX requirements and replicate them in your dashboard.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"4_Caching_Issues_Stale_Data\"><\/span><strong>4. Caching Issues &amp; Stale Data<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"4750\" data-end=\"4995\">Sometimes even after a DNS record is changed successfully, your local system (or ISP) might still use the cached, outdated version of the record. This causes you to see the old site, incorrect server content, or completely broken access.<\/p>\n<p data-start=\"4997\" data-end=\"5035\">These stale DNS entries are stored in:<\/p>\n<ul>\n<li data-start=\"5038\" data-end=\"5075\">Your operating system\u2019s DNS cache<\/li>\n<li data-start=\"5078\" data-end=\"5094\">Web browsers<\/li>\n<li data-start=\"5097\" data-end=\"5122\">Router and ISP caches<\/li>\n<\/ul>\n<h4 data-start=\"5124\" data-end=\"5141\"><span class=\"ez-toc-section\" id=\"Symptoms-3\"><\/span><strong data-start=\"5129\" data-end=\"5141\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"5144\" data-end=\"5219\">You still see the old website content while others see the updated version.<\/li>\n<li data-start=\"5222\" data-end=\"5288\">DNS record appears unchanged even after confirming on DNS checker.<\/li>\n<li data-start=\"5291\" data-end=\"5355\">Browser errors that resolve after switching networks or devices.<\/li>\n<\/ul>\n<h4 data-start=\"5357\" data-end=\"5385\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot-4\"><\/span><strong data-start=\"5362\" data-end=\"5385\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ol>\n<li data-start=\"5388\" data-end=\"5415\">Clear your local cache:\n<ol>\n<li data-start=\"5420\" data-end=\"5433\">On Windows: use ipconfig \/flushdns<\/li>\n<li>On Mac: use dscacheutil -flushcache<\/li>\n<\/ol>\n<\/li>\n<li>Restart your device and router.<\/li>\n<li data-start=\"5569\" data-end=\"5646\">Try accessing your site using mobile data or VPN to bypass cached routes.<\/li>\n<li data-start=\"5649\" data-end=\"5744\">Use incognito mode or a different browser to confirm browser-level caching isn\u2019t the issue.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"5_TTL_Mismanagement_Leading_to_Delays\"><\/span><strong>5. TTL Mismanagement Leading to Delays<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"5819\" data-end=\"6094\">TTL (Time-to-Live) controls how long DNS resolvers cache your domain\u2019s DNS records. If TTL is set too high, it can lead to slow propagation of updates. If set too low, it increases the number of DNS queries, causing performance issues or load on your DNS servers.<\/p>\n<h4 data-start=\"6096\" data-end=\"6113\"><span class=\"ez-toc-section\" id=\"Symptoms-4\"><\/span><strong data-start=\"6101\" data-end=\"6113\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"6116\" data-end=\"6175\">DNS changes take far longer to reflect across the internet.<\/li>\n<li data-start=\"6178\" data-end=\"6251\">Users get different results for the same domain from different locations.<\/li>\n<li data-start=\"6254\" data-end=\"6323\">Your DNS servers slow down due to high traffic from short TTL values.<\/li>\n<\/ul>\n<h4 data-start=\"6325\" data-end=\"6343\"><span class=\"ez-toc-section\" id=\"Solutions\"><\/span><strong data-start=\"6330\" data-end=\"6343\">Solutions<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"6346\" data-end=\"6385\">Adjust TTL according to your needs: Lower TTL (300s) temporarily before planned changes (e.g., site migration, DNS updates). Restore to standard TTL (3600s\u201386400s) once changes have propagated, to reduce query load and increase performance.<\/li>\n<li>Use <a href=\"https:\/\/toolbox.googleapps.com\/apps\/dig\/\" target=\"_blank\" rel=\"noopener\">dig<\/a> to inspect TTL values: dig A your domain name.<\/li>\n<li>Schedule DNS changes during low-traffic hours and communicate expected propagation delays to users.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"6_Broken_Nameserver_NS_Records\"><\/span><strong style=\"font-size: 20.16px;\">6. Broken Nameserver (NS) Records<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"276\" data-end=\"553\">Nameserver (NS) records tell the world which DNS servers are authoritative for your domain. If these records are incorrect, outdated, or pointing to non-functioning servers, your domain may become completely unreachable, even if your DNS settings are otherwise correct.<\/p>\n<p data-start=\"555\" data-end=\"582\">This issue can arise after:<\/p>\n<ul>\n<li data-start=\"585\" data-end=\"620\">Domain transfer to a new registrar.<\/li>\n<li data-start=\"623\" data-end=\"647\">Switching DNS providers.<\/li>\n<li data-start=\"650\" data-end=\"710\">Manual changes to NS records without updating the registrar.<\/li>\n<\/ul>\n<h4 data-start=\"712\" data-end=\"729\"><span class=\"ez-toc-section\" id=\"Symptoms-5\"><\/span><strong data-start=\"717\" data-end=\"729\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"732\" data-end=\"774\">Your entire website or email goes offline.<\/li>\n<li data-start=\"777\" data-end=\"828\">DNS lookups return NXDOMAIN or SERVFAIL<\/li>\n<li data-start=\"831\" data-end=\"877\">DNS queries timeout or fail at the root level.<\/li>\n<\/ul>\n<h4 data-start=\"879\" data-end=\"907\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot-5\"><\/span><strong data-start=\"884\" data-end=\"907\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ol>\n<li data-start=\"911\" data-end=\"945\">Check your current NS records: dig NS your domain name.<\/li>\n<li>Test the responsiveness of each nameserver individually: dig A yourdomain.za @ns1.telahosting.co.za<\/li>\n<li>Compare NS records at your domain registrar and ensure they match those provided by telaHosting or your DNS provider.<\/li>\n<\/ol>\n<h4 data-start=\"1231\" data-end=\"1243\"><span class=\"ez-toc-section\" id=\"Fix\"><\/span><strong data-start=\"1236\" data-end=\"1243\">Fix<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"1246\" data-end=\"1366\">Log in to your registrar account and ensure your NS records are set to telaHosting\u2019s default if you use our hosting: telahosting.co.za and ns2.telahosting.co.za<\/li>\n<li>Avoid mixing old and new <a href=\"https:\/\/telahosting.co.za\/blog\/how-nameservers-work-for-hosting-sa\/\">nameservers<\/a>.<\/li>\n<li data-start=\"1459\" data-end=\"1561\">If you change DNS hosting, ensure the new DNS zone is fully set up before changing the NS records.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"7_DNSSEC_Misconfiguration\"><\/span><strong>7. DNSSEC Misconfiguration<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"1624\" data-end=\"1868\"><a href=\"https:\/\/telahosting.co.za\/blog\/what-is-dnssec-how-it-protects-your-domain-from-attacks\/\">DNSSEC<\/a> (Domain Name System Security Extensions) is designed to protect your DNS records from tampering by digitally signing them. However, if improperly configured, it can block legitimate DNS lookups entirely, causing your domain to break.<\/p>\n<p data-start=\"1870\" data-end=\"1983\">DNSSEC misconfigurations are one of the most common causes of SERVFAIL errors after enabling domain security.<\/p>\n<h4 data-start=\"1985\" data-end=\"2002\"><span class=\"ez-toc-section\" id=\"Symptoms-6\"><\/span><strong data-start=\"1990\" data-end=\"2002\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"2005\" data-end=\"2041\">Browsers cannot resolve your domain.<\/li>\n<li data-start=\"2044\" data-end=\"2111\">dig or nslookup return SERVFAIL or \u201csecurity failure\u201d errors.<\/li>\n<li data-start=\"2114\" data-end=\"2184\">Traffic loss from browsers or services that enforce DNSSEC validation.<\/li>\n<\/ul>\n<h4 data-start=\"2186\" data-end=\"2214\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot-6\"><\/span><strong data-start=\"2191\" data-end=\"2214\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Use a DNSSEC checking tool like <a href=\"https:\/\/dnssec-analyzer.verisignlabs.com\" target=\"_blank\" rel=\"noopener\">Verisignlabs<\/a>\u00a0or <a href=\"https:\/\/dnsviz.net\/\" target=\"_blank\" rel=\"noopener\">DNSViz<\/a>. and check for:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li data-start=\"2362\" data-end=\"2419\">Missing or mismatched DS (Delegation Signer)<\/li>\n<li data-start=\"2424\" data-end=\"2451\">Incorrect DNSKEY algorithm.<\/li>\n<li data-start=\"2456\" data-end=\"2490\">Expired RRSIG (signature) records.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4 data-start=\"2492\" data-end=\"2504\"><span class=\"ez-toc-section\" id=\"Fix-2\"><\/span><strong data-start=\"2497\" data-end=\"2504\">Fix<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"2507\" data-end=\"2646\">If using telaHosting, we handle DNSSEC key rollovers and automation. Just contact our support to review and fix any DNSSEC inconsistencies.<\/li>\n<li data-start=\"2649\" data-end=\"2712\">Avoid enabling DNSSEC if you&#8217;re unfamiliar with key management.<\/li>\n<li data-start=\"2715\" data-end=\"2797\">You may need to temporarily disable DNSSEC, fix the issues, then re-enable it.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"8_Subdomain_Not_Resolving\"><\/span><strong>8. Subdomain Not Resolving<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"2860\" data-end=\"3051\">Subdomains (like blog.yourdomain.za) may stop working even if the main domain is fine. This typically happens when DNS records for the subdomain are missing, mistyped, or misconfigured.<\/p>\n<h4 data-start=\"3053\" data-end=\"3070\"><span class=\"ez-toc-section\" id=\"Symptoms-7\"><\/span><strong data-start=\"3058\" data-end=\"3070\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"3073\" data-end=\"3127\">Subdomains show \u201cserver not found\u201d or redirect errors.<\/li>\n<li data-start=\"3130\" data-end=\"3167\">Only the root domain loads correctly.<\/li>\n<li data-start=\"3170\" data-end=\"3216\">DNS tools return no results for the subdomain.<\/li>\n<\/ul>\n<h4 data-start=\"3218\" data-end=\"3246\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot-7\"><\/span><strong data-start=\"3223\" data-end=\"3246\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ol>\n<li>Run dig to check your domain name<\/li>\n<li>Check if there is an A or <a href=\"https:\/\/telahosting.co.za\/blog\/what-is-a-cname-record-how-it-works-for-subdomains-and-redirects\/\">CNAME record<\/a> for the subdomain in your DNS dashboard.<\/li>\n<li>Test for SSL issues, sometimes a lack of a certificate on the subdomain can break <a href=\"https:\/\/telahosting.co.za\/blog\/what-is-https-and-why-does-your-website-absolutely-need-it\/\">HTTPS<\/a> access.<\/li>\n<\/ol>\n<h4 data-start=\"3475\" data-end=\"3487\"><span class=\"ez-toc-section\" id=\"Fix-3\"><\/span><strong data-start=\"3480\" data-end=\"3487\">Fix<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"3490\" data-end=\"3537\">Create or correct the missing subdomain record:\n<ul>\n<li data-start=\"3542\" data-end=\"3587\">Use A record if you\u2019re pointing to an IP.<\/li>\n<li data-start=\"3592\" data-end=\"3650\">Use CNAME record if you\u2019re pointing to another domain.<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"3653\" data-end=\"3764\">If using telaHosting, we offer automated subdomain DNS setup and free wildcard SSL for multiple subdomains.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"9_Conflicting_DNS_Records\"><\/span><strong>9. Conflicting DNS Records<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"3827\" data-end=\"4121\">A single domain or subdomain should only have one type of DNS record per function. For example, you can\u2019t have both a CNAME and an A record for www.yourdomain.za. When multiple conflicting records exist, DNS servers become confused, leading to inconsistent resolution or complete failure.<\/p>\n<h4 data-start=\"4123\" data-end=\"4140\"><span class=\"ez-toc-section\" id=\"Symptoms-8\"><\/span><strong data-start=\"4128\" data-end=\"4140\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"4143\" data-end=\"4194\">The domain resolves on some devices but not others.<\/li>\n<li data-start=\"4197\" data-end=\"4274\">Email deliverability issues when conflicting MX, SPF, or CNAME records exist.<\/li>\n<li data-start=\"4277\" data-end=\"4310\">Inconsistent website performance.<\/li>\n<\/ul>\n<h4 data-start=\"4312\" data-end=\"4340\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot-8\"><\/span><strong data-start=\"4317\" data-end=\"4340\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ol>\n<li data-start=\"4343\" data-end=\"4347\">Run: dig www.yourdomain.za ANY<\/li>\n<li>Review your DNS zone file or telaHosting dashboard for multiple record types under the same name.<\/li>\n<\/ol>\n<h4 data-start=\"4489\" data-end=\"4501\"><span class=\"ez-toc-section\" id=\"Fix-4\"><\/span><strong data-start=\"4494\" data-end=\"4501\">Fix<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"4504\" data-end=\"4519\">Keep DNS clean: If using <a href=\"https:\/\/telahosting.co.za\/blog\/what-is-a-cname-record-how-it-works-for-subdomains-and-redirects\/\">CNAME<\/a>, do not also set A, <a href=\"https:\/\/telahosting.co.za\/blog\/how-to-set-up-custom-domain-email-with-mx-record-a-complete-guide\/\">MX,<\/a> or <a href=\"https:\/\/telahosting.co.za\/blog\/how-to-use-txt-records-for-email-authentication-spf-dkim-dmarc\/\">TXT<\/a> for the same name. Also, separate mail subdomains from web ones.<\/li>\n<li>Remove deprecated records that may have been added during testing or migration.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"10_Firewall_or_ISP_Blocking\"><\/span><strong>10. Firewall or ISP Blocking<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"4787\" data-end=\"4982\">Sometimes, the issue isn\u2019t with your DNS, it\u2019s with your local ISP or <a href=\"https:\/\/telahosting.co.za\/blog\/how-to-set-up-firewalls-for-your-website-a-complete-guide\/\">firewall<\/a>. Some networks block access to certain DNS servers or domains, especially those mistakenly flagged as suspicious.<\/p>\n<h4 data-start=\"4984\" data-end=\"5001\"><span class=\"ez-toc-section\" id=\"Symptoms-9\"><\/span><strong data-start=\"4989\" data-end=\"5001\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"5004\" data-end=\"5065\">Website works on mobile data but not on home or office Wi-Fi.<\/li>\n<li data-start=\"5068\" data-end=\"5114\">Only certain users or regions report problems.<\/li>\n<li data-start=\"5117\" data-end=\"5168\">Website access is restored when using VPN or proxy.<\/li>\n<\/ul>\n<h4 data-start=\"5170\" data-end=\"5198\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot-9\"><\/span><strong data-start=\"5175\" data-end=\"5198\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"5201\" data-end=\"5266\">Use dig or other online DNS tools to compare results across networks.<\/li>\n<li data-start=\"5269\" data-end=\"5327\">Try opening your site through a VPN or mobile hotspot.<\/li>\n<li data-start=\"5330\" data-end=\"5405\">Use Google Public DNS (8.8.8.8) or Cloudflare DNS (1.1.1.1) for comparison.<\/li>\n<\/ul>\n<h4 data-start=\"5407\" data-end=\"5419\"><span class=\"ez-toc-section\" id=\"Fix-5\"><\/span><strong data-start=\"5412\" data-end=\"5419\">Fix<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"5422\" data-end=\"5471\">Advise users to switch to open DNS resolvers.<\/li>\n<li data-start=\"5474\" data-end=\"5537\">Check with your ISP if your domain has been mistakenly blocked.<\/li>\n<li data-start=\"5540\" data-end=\"5599\">Use DNS over HTTPS (DoH) to avoid DNS-level censorship.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"11_DNS_Lookup_Timeout_or_Server_Not_Responding\"><\/span><strong style=\"font-size: 20.16px;\">11. DNS Lookup Timeout or Server Not Responding<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"240\" data-end=\"475\">A DNS lookup timeout occurs when a DNS resolver cannot get a response from the nameserver responsible for your domain, within a reasonable time. Essentially, your DNS server is either too slow, overloaded, or completely unreachable.<\/p>\n<p data-start=\"477\" data-end=\"624\">This is one of the most frustrating DNS issues because it feels like the site has vanished, even when all your DNS records are technically correct.<\/p>\n<h4 data-start=\"626\" data-end=\"643\"><span class=\"ez-toc-section\" id=\"Symptoms-10\"><\/span><strong data-start=\"631\" data-end=\"643\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"646\" data-end=\"666\">Error messages like: \u201cDNS server not responding\u201d or \u201cTimeout while resolving host\u201d<\/li>\n<li data-start=\"736\" data-end=\"789\">Dig or nslookup tools show no response or long delays<\/li>\n<li data-start=\"792\" data-end=\"874\">Your website is fine when accessed from one location but completely down elsewhere<\/li>\n<\/ul>\n<h4 data-start=\"876\" data-end=\"904\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot-10\"><\/span><strong data-start=\"881\" data-end=\"904\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"907\" data-end=\"949\">Test nameserver availability directly: dig @ns1.telahosting.co.za yourdomain.za<\/li>\n<li>Switch your DNS resolver locally:\n<ul>\n<li data-start=\"1046\" data-end=\"1067\">Google DNS: 8.8.8<\/li>\n<li data-start=\"1072\" data-end=\"1093\">Cloudflare: 1.1.1<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1096\" data-end=\"1160\">Restart your router, flush DNS cache, and try a new browser.<\/li>\n<li data-start=\"1163\" data-end=\"1283\">Use online tools like <a href=\"https:\/\/intodns.com\" data-start=\"1185\" data-end=\"1215\" target=\"_blank\" rel=\"noopener\">IntoDNS<\/a> or <a href=\"https:\/\/dnschecker.org\" data-start=\"1219\" data-end=\"1255\" target=\"_blank\" rel=\"noopener\">DNSChecker<\/a> to check global resolution.<\/li>\n<\/ul>\n<h4 data-start=\"1285\" data-end=\"1297\"><span class=\"ez-toc-section\" id=\"Fix-6\"><\/span><strong data-start=\"1290\" data-end=\"1297\">Fix<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"1300\" data-end=\"1407\">Contact your hosting provider support to verify if your domain\u2019s nameservers are experiencing downtime or heavy load.<\/li>\n<li data-start=\"1410\" data-end=\"1468\">Ensure your hosting plan supports high-volume DNS queries.<\/li>\n<li data-start=\"1471\" data-end=\"1546\">Consider enabling secondary DNS servers for failover or load balancing.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"12_Domain_Not_Resolving_Due_to_Expired_Registration\"><\/span><strong>12. Domain Not Resolving Due to Expired Registration<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"1635\" data-end=\"1837\">One of the most preventable and dangerous issues is forgetting to renew your domain. Once a domain expires, DNS resolution stops completely, and all associated services, website, email, apps, go offline.<\/p>\n<p data-start=\"1839\" data-end=\"1972\">Worse, expired domains can be picked up by cybersquatters or competitors, who may either ransom it back to you or use it maliciously.<\/p>\n<h4 data-start=\"1974\" data-end=\"1991\"><span class=\"ez-toc-section\" id=\"Symptoms-11\"><\/span><strong data-start=\"1979\" data-end=\"1991\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"1994\" data-end=\"2023\">Your site goes down abruptly.<\/li>\n<li data-start=\"2026\" data-end=\"2059\">Emails stop sending or receiving.<\/li>\n<li data-start=\"2062\" data-end=\"2113\">Visiting your domain redirects to a registrar page.<\/li>\n<li data-start=\"2116\" data-end=\"2182\">WHOIS lookup shows an expired status or redemption period warning.<\/li>\n<\/ul>\n<h4 data-start=\"2184\" data-end=\"2212\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot-11\"><\/span><strong data-start=\"2189\" data-end=\"2212\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"2215\" data-end=\"2238\">Perform a <a href=\"https:\/\/mxtoolbox.com\/whois.aspx\" target=\"_blank\" rel=\"noopener\">WHOIS<\/a> search: Look for the &#8220;Registry Expiry Date.&#8221;<\/li>\n<\/ul>\n<ul>\n<li data-start=\"2314\" data-end=\"2387\">Visit your domain directly, does it redirect to a registrar or error page?<\/li>\n<\/ul>\n<h4 data-start=\"2389\" data-end=\"2401\"><span class=\"ez-toc-section\" id=\"Fix-7\"><\/span><strong data-start=\"2394\" data-end=\"2401\">Fix<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"2404\" data-end=\"2498\">Log into your registrar account (telaHosting dashboard) immediately and renew your domain.<\/li>\n<li data-start=\"2501\" data-end=\"2584\">If it&#8217;s within the renewal grace period, you can recover it without extra fees.<\/li>\n<li data-start=\"2587\" data-end=\"2674\">If it&#8217;s in the redemption phase, additional charges may apply, and time is critical.<\/li>\n<li data-start=\"2677\" data-end=\"2783\">Set up auto-renewal in your telaHosting account and ensure your billing details are always up to date.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"13_Email_Deliverability_Issues_Caused_by_DNS\"><\/span><strong>13. Email Deliverability Issues Caused by DNS<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"2865\" data-end=\"3127\">DNS plays a massive role in how email servers evaluate your domain. Without properly configured DNS records (SPF, DKIM, DMARC), your domain will fail authentication checks, causing emails to bounce, get marked as spam, or get rejected altogether.<\/p>\n<p data-start=\"3129\" data-end=\"3227\">These records are vital for proving that you\u2019re authorized to send email on behalf of your domain.<\/p>\n<h4 data-start=\"3229\" data-end=\"3246\"><span class=\"ez-toc-section\" id=\"Symptoms-12\"><\/span><strong data-start=\"3234\" data-end=\"3246\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"3249\" data-end=\"3298\">Your outgoing emails end up in spam\/junk folders.<\/li>\n<li data-start=\"3301\" data-end=\"3355\">Clients or staff report never receiving your messages.<\/li>\n<li data-start=\"3358\" data-end=\"3436\">You get bounced emails stating \u201cunauthenticated sender\u201d or \u201cfailed SPF check.\u201d<\/li>\n<li data-start=\"3439\" data-end=\"3490\">Your domain gets blacklisted by email spam filters.<\/li>\n<\/ul>\n<h4 data-start=\"3492\" data-end=\"3520\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot-12\"><\/span><strong data-start=\"3497\" data-end=\"3520\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"3523\" data-end=\"3527\">Use: dig TXT yourdomain.za<\/li>\n<li>Check if SPF, DKIM, and DMARC records exist and are properly formatted.<\/li>\n<li data-start=\"3640\" data-end=\"3779\">Use email tools like <a href=\"https:\/\/mxtoolbox.com\" data-start=\"3661\" data-end=\"3695\" target=\"_blank\" rel=\"noopener\">MxToolbox<\/a> or <a href=\"https:\/\/postmaster.google.com\/\" data-start=\"3699\" data-end=\"3756\" target=\"_blank\" rel=\"noopener\">Google Postmaster Tools<\/a> to test email quality.<\/li>\n<\/ul>\n<h4 data-start=\"3781\" data-end=\"3793\"><span class=\"ez-toc-section\" id=\"Fix-8\"><\/span><strong data-start=\"3786\" data-end=\"3793\">Fix<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"3796\" data-end=\"3880\">SPF Record: Authorize email servers permitted to send on your behalf.<br \/>\nExample: v=spf1 include:_spf.google.com ~all<\/li>\n<li>DKIM Record: Sign outgoing emails using cryptographic keys.<br \/>\nThis ensures content hasn\u2019t been altered in transit.<\/li>\n<li data-start=\"4054\" data-end=\"4141\">DMARC Record: Define what mail receivers should do if SPF or DKIM fails.<br \/>\nExample: v=DMARC1; p=reject; rua=mailto:dmarc@yourdomain.za;<\/li>\n<li>telaHosting offers built-in SPF\/DKIM setup assistance for major providers and step-by-step DNS templates.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"14_DNS_Misconfiguration_After_Migration\"><\/span><strong>14. DNS Misconfiguration After Migration<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"4400\" data-end=\"4645\">After changing hosting providers or moving email services, DNS records often need to be updated to reflect the new setup. When this is overlooked or done improperly, it results in your domain pointing to old servers or completely broken services.<\/p>\n<p data-start=\"4647\" data-end=\"4777\">It\u2019s like updating your shop address but forgetting to tell the courier service, you end up missing deliveries and losing business.<\/p>\n<h4 data-start=\"4779\" data-end=\"4796\"><span class=\"ez-toc-section\" id=\"Symptoms-13\"><\/span><strong data-start=\"4784\" data-end=\"4796\">Symptoms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"4799\" data-end=\"4840\">Your domain still loads your old website.<\/li>\n<li data-start=\"4843\" data-end=\"4879\">Emails stop arriving or bounce back.<\/li>\n<li data-start=\"4882\" data-end=\"4921\">Subdomains or apps become inaccessible.<\/li>\n<li data-start=\"4924\" data-end=\"4967\">Unexpected downtimes following a migration.<\/li>\n<\/ul>\n<h4 data-start=\"4969\" data-end=\"4997\"><span class=\"ez-toc-section\" id=\"How_to_Troubleshoot-13\"><\/span><strong data-start=\"4974\" data-end=\"4997\">How to Troubleshoot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"5000\" data-end=\"5073\">Compare your current DNS zone with what your new provider recommends.<\/li>\n<li data-start=\"5076\" data-end=\"5080\">Use: dig A yourdomain.za and dig MX yourdomain.za<\/li>\n<\/ul>\n<ul>\n<li data-start=\"5140\" data-end=\"5244\">Cross-reference the IP addresses and mail server names with your hosting\/email provider\u2019s documentation.<\/li>\n<\/ul>\n<h4 data-start=\"5246\" data-end=\"5258\"><span class=\"ez-toc-section\" id=\"Fix-9\"><\/span><strong data-start=\"5251\" data-end=\"5258\">Fix<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li data-start=\"5261\" data-end=\"5331\">Update all A, MX, CNAME, and TXT records to point to the new platform.<\/li>\n<li data-start=\"5334\" data-end=\"5396\">Remove deprecated or leftover entries from your previous host.<\/li>\n<li data-start=\"5399\" data-end=\"5461\">Lower TTL temporarily before the move to speed up propagation.<\/li>\n<li data-start=\"5464\" data-end=\"5540\">Keep a backup of your old DNS zone before changes for rollback purposes.<\/li>\n<\/ul>\n<p>At telaHosting, our support team provides DNS syncing tools and migration checklists to ensure zero-downtime transitions.<\/p>\n<h2 data-start=\"5675\" data-end=\"5697\"><span class=\"ez-toc-section\" id=\"Final_Thoughts\"><\/span><strong data-start=\"5679\" data-end=\"5697\">Final Thoughts<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"5699\" data-end=\"6002\">Managing DNS might feel like decoding a complex puzzle, but with the right guidance and tools, it&#8217;s completely manageable. As your trusted hosting provider, telaHosting is committed to empowering South African businesses with bulletproof DNS practices, local support, and simplified domain management.<\/p>\n<p data-start=\"6004\" data-end=\"6200\">By understanding these 14 common DNS problems and learning how to troubleshoot them, you&#8217;re not just fixing errors, you\u2019re building a more reliable, professional, and resilient online presence.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"FAQs\"><\/span><strong>FAQs<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li data-start=\"6221\" data-end=\"6405\"><strong data-start=\"6221\" data-end=\"6277\"> How can I avoid DNS downtime when making changes?<\/strong><br data-start=\"6277\" data-end=\"6280\" \/>Lower your TTL a day before making major changes and restore it after propagation. Always double-check records before saving.<\/li>\n<li data-start=\"6407\" data-end=\"6561\"><strong data-start=\"6407\" data-end=\"6456\"> How long does DNS propagation really take?<\/strong><br data-start=\"6456\" data-end=\"6459\" \/>Typically 1 to 4 hours, but it can take up to 48 hours depending on TTL settings and global resolvers.<\/li>\n<li data-start=\"6563\" data-end=\"6730\"><strong data-start=\"6563\" data-end=\"6634\"> Can I set up DNS for email and web hosting on different servers?<\/strong><br data-start=\"6634\" data-end=\"6637\" \/>Yes. Your DNS records can point your website and email to different providers simultaneously.<\/li>\n<li data-start=\"6732\" data-end=\"6908\"><strong data-start=\"6732\" data-end=\"6780\"> Is DNSSEC necessary for small businesses?<\/strong><br data-start=\"6780\" data-end=\"6783\" \/>Absolutely. It prevents spoofing, cache poisoning, and DNS tampering, common cyber threats in South Africa&#8217;s growing digital space.<\/li>\n<li data-start=\"6910\" data-end=\"7086\"><strong data-start=\"6910\" data-end=\"6974\"> What should I do if I accidentally delete my DNS records?<\/strong><br data-start=\"6974\" data-end=\"6977\" \/>If you&#8217;re with telaHosting, contact support immediately. We can help you restore your zone file from <a href=\"https:\/\/telahosting.co.za\/blog\/backups-protect-client-websites-in-sa\/\">backups<\/a>.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>In this rapidly growing digital economy, DNS (Domain Name System) issues can seriously disrupt your online presence, affecting websites, emails, and customer trust. At telaHosting, we know that behind every business domain is a story of ambition, dreams, and hard work. A single DNS hiccup shouldn\u2019t threaten all that. This guide addresses the most common&#8230;<\/p>\n","protected":false},"author":7,"featured_media":3127,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[215,449,311,450,337],"class_list":["post-2045","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-domain","tag-dns","tag-dns-issues","tag-dns-troubleshooting","tag-nameserver-errors","tag-website-performance"],"_links":{"self":[{"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/posts\/2045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/comments?post=2045"}],"version-history":[{"count":6,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/posts\/2045\/revisions"}],"predecessor-version":[{"id":3128,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/posts\/2045\/revisions\/3128"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/media\/3127"}],"wp:attachment":[{"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/media?parent=2045"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/categories?post=2045"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/tags?post=2045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}