{"id":1473,"date":"2025-03-11T13:29:40","date_gmt":"2025-03-11T13:29:40","guid":{"rendered":"https:\/\/telahosting.co.za\/blog\/?p=1473"},"modified":"2026-03-28T23:32:53","modified_gmt":"2026-03-28T23:32:53","slug":"how-to-change-update-domain-nameservers","status":"publish","type":"post","link":"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/","title":{"rendered":"How to Change or Update Your Domain Nameservers: A Step-by-Step Guide"},"content":{"rendered":"<p><img data-dominant-color=\"57535b\" data-has-transparency=\"false\" style=\"--dominant-color: #57535b;\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2795 not-transparent\" src=\"https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2025\/10\/How-to-ChangeUpdate-Your-Domain-Nameservers-A-Step-by-Step-Guide-711x400.avif\" alt=\"How to Change or Update Your Domain Nameservers\" width=\"711\" height=\"400\" title=\"\" srcset=\"https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2025\/10\/How-to-ChangeUpdate-Your-Domain-Nameservers-A-Step-by-Step-Guide-711x400.avif 711w, https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2025\/10\/How-to-ChangeUpdate-Your-Domain-Nameservers-A-Step-by-Step-Guide-768x432.avif 768w, https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2025\/10\/How-to-ChangeUpdate-Your-Domain-Nameservers-A-Step-by-Step-Guide.avif 1280w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Page Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#What_Does_It_Mean_to_Change_Domain_Nameservers\" >What Does It Mean to Change Domain Nameservers?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#When_Should_You_Update_Your_Domain_Nameservers\" >When Should You Update Your Domain Nameservers?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Step-by-Step_Process_for_Updating_Domain_Nameservers\" >Step-by-Step Process for Updating Domain Nameservers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#telaHosting_Nameservers_for_cPanel_and_DirectAdmin\" >telaHosting Nameservers for cPanel and DirectAdmin<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Important_Things_to_Check_Before_Updating_Nameservers\" >Important Things to Check Before Updating Nameservers<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#1_Back_Up_Important_DNS_Records\" >1. Back Up Important DNS Records<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#2_Check_Your_Email_Configuration\" >2. Check Your Email Configuration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#3_Update_During_Low_Traffic_Periods\" >3. Update During Low Traffic Periods<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#4_Confirm_the_Correct_Nameservers\" >4. Confirm the Correct Nameservers<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#How_to_Update_Nameservers_if_Your_Domain_Is_Registered_with_telaHosting\" >How to Update Nameservers if Your Domain Is Registered with telaHosting<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#How_to_Change_Nameservers_at_Other_Popular_Registrars\" >How to Change Nameservers at Other Popular Registrars<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#How_to_Change_Nameservers_in_GoDaddy\" >How to Change Nameservers in GoDaddy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#How_to_Change_Nameservers_in_Namecheap\" >How to Change Nameservers in Namecheap<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#How_to_Change_Nameservers_in_Google_Domains\" >How to Change Nameservers in Google Domains<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Using_Cloudflare_with_Your_Domain\" >Using Cloudflare with Your Domain<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Scenario_Your_Domain_Is_with_One_Provider_and_Your_Hosting_Is_with_Another\" >Scenario: Your Domain Is with One Provider and Your Hosting Is with Another<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Alternative_Method_Pointing_a_Domain_with_A_Records_Instead_of_Changing_Nameservers\" >Alternative Method: Pointing a Domain with A Records Instead of Changing Nameservers<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#How_It_Works\" >How It Works<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#When_This_Method_Makes_Sense\" >When This Method Makes Sense<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Downside_of_Using_A_Records_Only\" >Downside of Using A Records Only<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#How_Long_Does_DNS_Propagation_Take\" >How Long Does DNS Propagation Take?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#How_to_Check_Whether_the_New_Nameservers_Are_Active\" >How to Check Whether the New Nameservers Are Active<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Common_Problems_After_Updating_Nameservers_and_How_to_Fix_Them\" >Common Problems After Updating Nameservers and How to Fix Them<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Website_Not_Loading_After_Nameserver_Change\" >Website Not Loading After Nameserver Change<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Email_Stops_Working\" >Email Stops Working<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Subdomains_Stop_Working\" >Subdomains Stop Working<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Changes_Do_Not_Seem_to_Save\" >Changes Do Not Seem to Save<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Best_Practices_When_Updating_Nameservers\" >Best Practices When Updating Nameservers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Frequently_Asked_Questions_About_Changing_Domain_Nameservers\" >Frequently Asked Questions About Changing Domain Nameservers<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Will_changing_nameservers_affect_my_website\" >Will changing nameservers affect my website?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Will_changing_nameservers_affect_my_email\" >Will changing nameservers affect my email?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#How_long_does_it_take_for_nameserver_changes_to_work\" >How long does it take for nameserver changes to work?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Can_I_change_nameservers_myself\" >Can I change nameservers myself?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#What_if_my_domain_and_hosting_are_with_different_providers\" >What if my domain and hosting are with different providers?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-35\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Should_I_use_nameservers_or_A_records\" >Should I use nameservers or A records?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-36\" href=\"https:\/\/telahosting.co.za\/blog\/how-to-change-update-domain-nameservers\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>Changing your domain <a href=\"https:\/\/telahosting.co.za\/blog\/how-nameservers-work-for-hosting-sa\/\">nameservers<\/a> is one of the most important steps when connecting your domain name to a new <a href=\"https:\/\/telahosting.co.za\/blog\/setting-hosting-expectations-in-sa\/\">hosting<\/a> provider or moving your website to a different server. If your nameservers are not set correctly, your website may not load properly, your email may stop working, or visitors may still be directed to your old hosting account.<\/p>\n<p>Domain nameservers act like the internet\u2019s directory. They tell browsers and devices where your website and other domain services are hosted. When you update your nameservers, you are telling the internet where your domain should now point.<\/p>\n<p>In this guide, you will learn how to change domain nameservers, what to do before updating them, how to use telaHosting nameservers for both <a href=\"https:\/\/telahosting.co.za\/blog\/how-to-reset-cpanel-passwords-in-sa\/\">cPanel<\/a> and DirectAdmin hosting, and how to update nameservers at popular registrars such as GoDaddy, Namecheap, and Google Domains. You will also learn how to reduce downtime, protect your email settings, and avoid common DNS mistakes.<\/p>\n<p>If you are new to this topic, you may also want to read our guide on <a href=\"https:\/\/telahosting.co.za\/blog\/how-nameservers-work\/\" target=\"_blank\" rel=\"noopener\"><strong>how nameservers work<\/strong><\/a> to understand the basics before making changes.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_Does_It_Mean_to_Change_Domain_Nameservers\"><\/span>What Does It Mean to Change Domain Nameservers?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Changing nameservers means replacing your current domain nameservers with a new set provided by your hosting company or DNS provider. This tells your domain to stop using the previous DNS environment and start using the new one.<\/p>\n<p>For example, if your domain was previously pointing to another hosting provider, but you now want to host your website with telaHosting, you would update the domain to use telaHosting\u2019s nameservers.<\/p>\n<p>Once the nameservers are updated, the domain begins pointing to the new hosting platform after DNS propagation is completed.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"When_Should_You_Update_Your_Domain_Nameservers\"><\/span>When Should You Update Your Domain Nameservers?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You may need to change your nameservers in any of these situations:<\/p>\n<ul>\n<li>You have purchased a new hosting plan and want your domain to point to it.<\/li>\n<li>You are moving your website from one hosting provider to another.<\/li>\n<li>You registered your domain with one company and bought hosting from another.<\/li>\n<li>You want a different provider to manage your DNS records.<\/li>\n<li>You are setting up a new website for the first time.<\/li>\n<\/ul>\n<p>If your current hosting and DNS are already working correctly and nothing is changing, then you may not need to update your nameservers.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Step-by-Step_Process_for_Updating_Domain_Nameservers\"><\/span>Step-by-Step Process for Updating Domain Nameservers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Here is the standard process to follow when changing your domain nameservers:<\/p>\n<ol>\n<li><strong>Identify your new nameservers.<\/strong><br \/>\nYour hosting provider will supply the correct nameservers. For example, telaHosting provides <code>dns1.tela-host.com<\/code> and <code>dns2.tela-host.com<\/code> for cPanel hosting, or <code>da1.tela-host.com<\/code> and <code>da2.tela-host.com<\/code> for DirectAdmin hosting.<\/li>\n<li><strong>Log in to your domain registrar account.<\/strong><br \/>\nAccess the platform where your domain name is registered.<\/li>\n<li><strong>Locate the nameserver settings.<\/strong><br \/>\nLook for options such as <em>Nameservers<\/em>, <em>DNS Management<\/em>, <em>Domain Settings<\/em>, or <em>Manage DNS<\/em>.<\/li>\n<li><strong>Replace the current nameservers.<\/strong><br \/>\nRemove the old nameservers and enter the new ones provided by your host.<\/li>\n<li><strong>Save the changes.<\/strong><br \/>\nOnce saved, your registrar will begin applying the update.<\/li>\n<li><strong>Allow time for DNS propagation.<\/strong><br \/>\nNameserver changes may take up to 24 to 48 hours to fully propagate worldwide.<\/li>\n<li><strong>Confirm the update.<\/strong><br \/>\nAfter some time, use a DNS lookup tool or WHOIS checker to verify that the new nameservers are active.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"telaHosting_Nameservers_for_cPanel_and_DirectAdmin\"><\/span>telaHosting Nameservers for cPanel and DirectAdmin<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>At telaHosting, the nameservers you use depend on the hosting panel attached to your account.<\/p>\n<ul>\n<li><strong>For cPanel hosting:<\/strong> <code>dns1.tela-host.com<\/code> and <code>dns2.tela-host.com<\/code><\/li>\n<li><strong>For DirectAdmin hosting:<\/strong> <code>da1.tela-host.com<\/code> and <code>da2.tela-host.com<\/code><\/li>\n<\/ul>\n<p>You can usually find these nameservers in your hosting welcome email after your hosting account is created. If you are not sure which ones apply to your hosting plan, check your hosting details inside your telaHosting client area or contact <a href=\"https:\/\/telahosting.co.za\/blog\/how-to-support-hosting-clients-in-sa\/\">support<\/a> for confirmation.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Important_Things_to_Check_Before_Updating_Nameservers\"><\/span>Important Things to Check Before Updating Nameservers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Before changing nameservers, it is important to review your current DNS setup. This helps you avoid service interruptions, especially for email or subdomains.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Back_Up_Important_DNS_Records\"><\/span>1. Back Up Important DNS Records<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If your old nameservers are currently managing your DNS records, be sure to take note of important entries such as:<\/p>\n<ul>\n<li>MX records for email<\/li>\n<li>A records for website and subdomains<\/li>\n<li>TXT records for verification and email authentication<\/li>\n<li>CNAME records for aliases and connected services<\/li>\n<\/ul>\n<p>If you do not recreate these records at the new provider when necessary, some services may stop working.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Check_Your_Email_Configuration\"><\/span>2. Check Your Email Configuration<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If your domain is connected to Google Workspace, Microsoft 365, Zoho Mail, cPanel email, or any other <a href=\"https:\/\/telahosting.co.za\/blog\/email-hosting-for-south-africans\/\">business email<\/a> platform, make sure the new DNS zone will include the correct MX records and related email settings. Otherwise, your website may work while your email fails.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Update_During_Low_Traffic_Periods\"><\/span>3. Update During Low Traffic Periods<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Because DNS propagation can cause temporary inconsistency, it is usually better to update nameservers when your website has lower traffic. This helps reduce the impact on visitors during the transition.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Confirm_the_Correct_Nameservers\"><\/span>4. Confirm the Correct Nameservers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Always confirm that you are using the exact nameservers provided by your new hosting company. Entering even one letter incorrectly can prevent your domain from resolving properly.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Update_Nameservers_if_Your_Domain_Is_Registered_with_telaHosting\"><\/span>How to Update Nameservers if Your Domain Is Registered with telaHosting<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If your domain name is registered directly with telaHosting, the process is straightforward.<\/p>\n<ol>\n<li><strong>Log in to your telaHosting client area.<\/strong><br \/>\nVisit <a href=\"https:\/\/my.telahosting.com\/clientarea.php\" target=\"_blank\" rel=\"noopener\">your telaHosting account<\/a>.<\/li>\n<li><strong>Go to the Domains section.<\/strong><br \/>\nFind the domain you want to update and open its management page.<\/li>\n<li><strong>Locate the nameserver management option.<\/strong><br \/>\nYou may see an option such as <strong>Change the nameservers your domain points to<\/strong> or <strong>Manage Nameservers<\/strong>.<\/li>\n<li><strong>Enter the correct nameservers.<\/strong><br \/>\nFor cPanel hosting, use:<br \/>\n<code>dns1.tela-host.com<\/code><br \/>\n<code>dns2.tela-host.com<\/code><br \/>\nFor DirectAdmin hosting, use:<br \/>\n<code>da1.tela-host.com<\/code><br \/>\n<code>da2.tela-host.com<\/code><\/li>\n<li><strong>Save the changes.<\/strong><br \/>\nClick the button to apply or change the nameservers.<\/li>\n<li><strong>Wait for propagation.<\/strong><br \/>\nUpdates may take up to 24 to 48 hours to fully reflect across the internet.<\/li>\n<\/ol>\n<p><img data-dominant-color=\"d7dae0\" data-has-transparency=\"false\" style=\"--dominant-color: #d7dae0;\" loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1475 size-full not-transparent\" src=\"https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-125-800x385-1.avif\" alt=\"Changing where your domain name points to\" width=\"800\" height=\"385\" title=\"\" srcset=\"https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-125-800x385-1.avif 800w, https:\/\/telahosting.co.za\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-125-800x385-1-768x370.avif 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Change_Nameservers_at_Other_Popular_Registrars\"><\/span>How to Change Nameservers at Other Popular Registrars<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If your domain is registered somewhere else, you can still point it to telaHosting by updating the nameservers at your registrar.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_to_Change_Nameservers_in_GoDaddy\"><\/span>How to Change Nameservers in GoDaddy<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Log in to your GoDaddy account.<\/li>\n<li>Go to <strong>My Products<\/strong>.<\/li>\n<li>Locate your domain name and click <strong>Manage<\/strong>.<\/li>\n<li>Open <strong>Additional Settings<\/strong> and choose <strong>Manage DNS<\/strong>.<\/li>\n<li>In the <strong>Nameservers<\/strong> section, click <strong>Change<\/strong>.<\/li>\n<li>Select <strong>Custom<\/strong>.<\/li>\n<li>Enter your new nameservers, such as <code>dns1.tela-host.com<\/code> and <code>dns2.tela-host.com<\/code>.<\/li>\n<li>Save the changes and allow time for propagation.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"How_to_Change_Nameservers_in_Namecheap\"><\/span>How to Change Nameservers in Namecheap<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Sign in to your Namecheap account.<\/li>\n<li>Go to the <strong>Domain List<\/strong>.<\/li>\n<li>Click <strong>Manage<\/strong> next to the domain.<\/li>\n<li>Find the <strong>Nameservers<\/strong> section.<\/li>\n<li>Select <strong>Custom DNS<\/strong>.<\/li>\n<li>Enter the new nameservers, such as <code>da1.tela-host.com<\/code> and <code>da2.tela-host.com<\/code> for DirectAdmin hosting.<\/li>\n<li>Save your changes.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"How_to_Change_Nameservers_in_Google_Domains\"><\/span>How to Change Nameservers in Google Domains<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If your domain is still managed through Google Domains interfaces or migrated systems that preserve similar settings, the process is generally similar:<\/p>\n<ol>\n<li>Log in and select your domain.<\/li>\n<li>Open the <strong>DNS<\/strong> tab.<\/li>\n<li>Find the section for <strong>Name servers<\/strong>.<\/li>\n<li>Select the option to use <strong>custom name servers<\/strong>.<\/li>\n<li>Enter the new nameservers and save.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Using_Cloudflare_with_Your_Domain\"><\/span>Using Cloudflare with Your Domain<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If your domain uses Cloudflare for DNS or proxy services, note that Cloudflare normally requires you to use the nameservers it assigns to your domain. In that setup, you do not point the domain directly to telaHosting nameservers. Instead, you keep Cloudflare\u2019s nameservers active and then update the DNS records inside Cloudflare to point to your telaHosting hosting account.<\/p>\n<p>If you want to stop using Cloudflare DNS entirely, you would update the domain at your registrar and replace the Cloudflare nameservers with your hosting provider\u2019s nameservers.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Scenario_Your_Domain_Is_with_One_Provider_and_Your_Hosting_Is_with_Another\"><\/span>Scenario: Your Domain Is with One Provider and Your Hosting Is with Another<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>This is a very common setup.<\/p>\n<p>For example, you may register a domain at Namecheap but buy your hosting from telaHosting. In that case, your domain remains at Namecheap, but you update the nameservers there so the domain points to telaHosting.<\/p>\n<p>Here is how it works:<\/p>\n<ol>\n<li>Get the correct nameservers from telaHosting.<\/li>\n<li>Log in to the registrar where your domain is registered.<\/li>\n<li>Locate the nameserver settings.<\/li>\n<li>Replace the old nameservers with the telaHosting nameservers.<\/li>\n<li>Save and wait for DNS propagation.<\/li>\n<\/ol>\n<p>Once propagation is complete, your domain will begin using the new hosting environment.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Alternative_Method_Pointing_a_Domain_with_A_Records_Instead_of_Changing_Nameservers\"><\/span>Alternative Method: Pointing a Domain with A Records Instead of Changing Nameservers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>In some situations, you may prefer not to change nameservers at all. Instead, you can edit the <strong>A record<\/strong> to point the domain to your hosting server\u2019s IP address.<\/p>\n<p>This method is useful if you want to keep DNS management with your current provider but still point your website to another host.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_It_Works\"><\/span>How It Works<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li>Log in to your registrar or DNS provider.<\/li>\n<li>Open the DNS records section.<\/li>\n<li>Edit the A record for the root domain (<code>@<\/code>).<\/li>\n<li>Edit the A record for <code>www<\/code> if needed.<\/li>\n<li>Enter the server IP address given by your hosting provider.<\/li>\n<li>Save the changes.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"When_This_Method_Makes_Sense\"><\/span>When This Method Makes Sense<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>You want to keep your existing DNS provider.<\/li>\n<li>You have advanced DNS records already set up.<\/li>\n<li>You do not want to move email or other services to another DNS zone.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Downside_of_Using_A_Records_Only\"><\/span>Downside of Using A Records Only<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This method can be more complex for beginners because you must manually manage all other DNS records yourself. If your website, email, subdomains, and verification records are all in use, changing full nameservers is often easier and cleaner.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_Long_Does_DNS_Propagation_Take\"><\/span>How Long Does DNS Propagation Take?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After you change nameservers, the internet needs time to update caches across different networks and regions. This process is called <strong>DNS propagation<\/strong>.<\/p>\n<p>In most cases, nameserver updates begin reflecting within a few hours, but full propagation can take up to <strong>24 to 48 hours<\/strong>.<\/p>\n<p>During this time:<\/p>\n<ul>\n<li>Some visitors may see the new website.<\/li>\n<li>Others may still see the old one.<\/li>\n<li>Email or DNS-related services may behave inconsistently for a short period.<\/li>\n<\/ul>\n<p>This is normal and usually temporary.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Check_Whether_the_New_Nameservers_Are_Active\"><\/span>How to Check Whether the New Nameservers Are Active<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After making changes, it is a good idea to verify them.<\/p>\n<p>You can check your nameservers using:<\/p>\n<ul>\n<li>A WHOIS lookup tool<\/li>\n<li>A DNS propagation checker such as <a href=\"https:\/\/dnschecker.org\" target=\"_blank\" rel=\"noopener\">dnschecker.org<\/a><\/li>\n<li>The <code>nslookup<\/code> command on your computer<\/li>\n<li>The <code>dig<\/code> command on systems that support it<\/li>\n<\/ul>\n<p>If the lookup tool still shows the old nameservers, the update may still be propagating or may not have been saved correctly.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Common_Problems_After_Updating_Nameservers_and_How_to_Fix_Them\"><\/span>Common Problems After Updating Nameservers and How to Fix Them<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Website_Not_Loading_After_Nameserver_Change\"><\/span>Website Not Loading After Nameserver Change<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Wait longer in case propagation is still in progress.<\/li>\n<li>Clear your browser cache.<\/li>\n<li>Flush your local DNS cache.<\/li>\n<li>Verify that the nameservers were entered correctly.<\/li>\n<li>Make sure the hosting account is active and the domain is added correctly on the server.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Email_Stops_Working\"><\/span>Email Stops Working<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Check whether the correct MX records exist in the new DNS zone.<\/li>\n<li>Confirm SPF, DKIM, and other related TXT records if needed.<\/li>\n<li>Re-add any missing email settings from the old DNS setup.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Subdomains_Stop_Working\"><\/span>Subdomains Stop Working<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Recreate subdomain DNS records if they were managed under the old provider.<\/li>\n<li>Check that the new DNS zone includes all required A, CNAME, or other records.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Changes_Do_Not_Seem_to_Save\"><\/span>Changes Do Not Seem to Save<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Make sure you clicked save or apply.<\/li>\n<li>Check whether the registrar requires confirmation.<\/li>\n<li>Ensure the domain is not under a status restriction that prevents updates.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Best_Practices_When_Updating_Nameservers\"><\/span>Best Practices When Updating Nameservers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Always confirm the correct nameservers before changing anything.<\/li>\n<li>Back up your DNS records first.<\/li>\n<li>Plan changes during low-traffic periods.<\/li>\n<li>Check your email configuration before and after the update.<\/li>\n<li>Use DNS lookup tools to confirm the change.<\/li>\n<li>Keep a copy of your old settings in case you need to troubleshoot.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions_About_Changing_Domain_Nameservers\"><\/span>Frequently Asked Questions About Changing Domain Nameservers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Will_changing_nameservers_affect_my_website\"><\/span>Will changing nameservers affect my website?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Yes. Changing nameservers changes where your domain looks for DNS records. If the new DNS zone is properly configured, your website will load from the new location. If it is not configured correctly, your website may stop working until the records are fixed.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Will_changing_nameservers_affect_my_email\"><\/span>Will changing nameservers affect my email?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>It can. If your email depends on DNS records such as MX, SPF, or DKIM entries, those records must exist in the new DNS zone as well.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_long_does_it_take_for_nameserver_changes_to_work\"><\/span>How long does it take for nameserver changes to work?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>It can start working within a few hours, but full propagation may take up to 24 to 48 hours.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Can_I_change_nameservers_myself\"><\/span>Can I change nameservers myself?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Yes. In most cases, you can change nameservers yourself from your domain registrar dashboard.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_if_my_domain_and_hosting_are_with_different_providers\"><\/span>What if my domain and hosting are with different providers?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>That is completely fine. You simply update the nameservers at the registrar to point to the hosting provider you want to use.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Should_I_use_nameservers_or_A_records\"><\/span>Should I use nameservers or A records?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>For most beginners, changing nameservers is the easier option because the hosting provider manages the DNS zone for you. Using A records is useful for more advanced setups where you want to keep DNS elsewhere.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Changing or updating your domain nameservers is a normal but very important part of domain and hosting management. It allows your domain name to point to the correct hosting provider, helps make your website accessible, and ensures your DNS services are connected properly.<\/p>\n<p>Whether your domain is registered with telaHosting, GoDaddy, Namecheap, or another provider, the process is usually simple once you understand the correct steps. The key is to use the right nameservers, protect your DNS records, and allow enough time for propagation.<\/p>\n<p>For telaHosting users, remember:<\/p>\n<ul>\n<li><strong>cPanel hosting:<\/strong> <code>dns1.tela-host.com<\/code> and <code>dns2.tela-host.com<\/code><\/li>\n<li><strong>DirectAdmin hosting:<\/strong> <code>da1.tela-host.com<\/code> and <code>da2.tela-host.com<\/code><\/li>\n<\/ul>\n<p>If you need help connecting your domain, moving your website, or pointing your domain to your hosting account, feel free to reach out to telaHosting support for guidance.<\/p>\n<p>You can also read our related guide on <a href=\"https:\/\/telahosting.co.za\/blog\/how-nameservers-work\/\" target=\"_blank\" rel=\"noopener\"><strong>how nameservers work<\/strong><\/a> to better understand the connection between domains, DNS, and hosting.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Changing your domain nameservers is one of the most important steps when connecting your domain name to a new hosting provider or moving your website to a different server. If your nameservers are not set correctly, your website may not load properly, your email may stop working, or visitors may still be directed to your&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2795,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[404,338,403],"class_list":["post-1473","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-domain","tag-cloudflare","tag-nameservers","tag-updating-nameservers"],"_links":{"self":[{"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/posts\/1473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/comments?post=1473"}],"version-history":[{"count":8,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/posts\/1473\/revisions"}],"predecessor-version":[{"id":3621,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/posts\/1473\/revisions\/3621"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/media\/2795"}],"wp:attachment":[{"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/media?parent=1473"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/categories?post=1473"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telahosting.co.za\/blog\/wp-json\/wp\/v2\/tags?post=1473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}