A domain name is the unique address used to access a website on the internet (e.g., www.telahosting.com).

You can register a domain by searching for your desired name using our domain search tool and completing the purchase if it’s available.

Domain: The address of your website (e.g., yourname.com).
Web Hosting: The service that stores your website files and makes them accessible online.

Yes, telaHosting offers .NG domains alongside other popular extensions like .COM, .ORG, .NET, and more.

Yes, you can transfer your domain to telaHosting. Ensure your domain is unlocked, and you have the EPP code from your current registrar.

Domain registration is typically processed immediately, but it may take up to 24 hours for the domain to propagate. Most times, this time can be much more lesser.

Yes, you can register a domain without purchasing a hosting plan.

Yes, you own your domain for the duration of your registration, as long as you renew it before expiration.

If you don’t renew your domain, it will expire and may become available for others to register after a grace period.

Although this can be possible in the future, we are yet to implememnt it. Once it is done, we can ealiy communicate it with all our clients and on the public domain.

An EPP (Extensible Provisioning Protocol) code also know as AUTH (Authorization) code is a transfer authorization code required when moving a domain from one registrar to another. Without this, the domain cannot be transferred.

No, domain names cannot be changed after registration. You’ll need to register a new domain if you want a different name.

Yes, WHOIS privacy protection is available for eligible domains to safeguard your personal information.

Yes, you can point your domain to another hosting provider by updating the nameservers in your domain management panel.

We accept various payment methods, including Credit Cards, Crypto Currencies, USSD, Apple Pay, Bank Transfers and many more. Details are available at checkout.

Yes, telaHosting allows bulk domain registration for customers managing multiple domains.

We offer a wide range of domain extensions, including:

• Generic domains like .COM, .NET, .ORG
• Country-specific domains like .NG, .UK, .CA
• Specialized domains like .TECH, .ONLINE, .STORE

You can renew your domain through the telaHosting dashboard by navigating to the domain renewal section on your client area dashboard.

telaHosting has a comprehensive support channels. Kindly visit our contact page to see how to get to our technical and billing supports.

We also provide a comprehensive knowledge base and community forum for common questions and issues.

Yes, we offer free migration services for websites hosted on other platforms. Our team will ensure a seamless transfer with minimal downtime.

We prioritize your security with:

• Free SSL certificates
• Malware scanning and removal tools
• DDoS protection
• Two-factor authentication (2FA)

SSL (Secure Sockets Layer) encrypts data between your website and visitors, ensuring secure transactions and improving trust and SEO rankings.

Yes, telaHosting offers free SSL certificates with most of our hosting plans.

cPanel is a popular control panel that helps you manage your hosting account, including website files, emails, and databases, via a user-friendly interface.

Yes, you can easily upgrade or downgrade your hosting plan at any time through your dashboard. No additional fees are charged for the transition.

We accept a wide range of payment methods, including:

• Credit/Debit cards (Visa, MasterCard, etc.)
• Paystack
• Flutterwave
• Bank transfers
• Cryptocurrencies.

No, our pricing is transparent. All fees and charges are disclosed during the checkout process including the renewals where applicable.

You can cancel your subscription through your telaHosting dashboard under the “Billing” section for the particular service you wish to cancel. If you face any challenges, our billing support team will assist you.

Yes, we offer a 10-day money-back guarantee for most of our hosting plans. Specific details can be found in our Terms of Service.

Yes, we provide professional email hosting services with features like custom domains, spam filtering, and secure storage.